Mmene Mungathandizire Kugula Mavuto pa iTunes

Nthawi zambiri, kugula nyimbo, mafilimu, mapulogalamu, kapena zinthu zina zochokera ku iTunes Store zikupita bwino ndipo mukusangalala ndi zomwe mukuwerenga nthawi iliyonse. Nthawizina, ngakhale, chinachake chimakhala cholakwika-ndipo ndi pamene kuli kothandiza kudziwa momwe mungapezere thandizo kuchokera ku Apple kwa mavuto a iTunes.

01 ya 06

Mau Oyamba Kupeza iTunes Kugula Thandizo

Apple imapereka thandizo pa mavuto kuphatikizapo:

• Kugula mwachangu chinachake
• Zosavomerezeka kugula kudzera mu akaunti yanu
• Kuwombola sikuyamba kapena kumayamba koma sikungomaliza, kukusiyani ndi mafayela osasamala, osakondera
• Chinthu chotsitsa sichidzayika kapena kusewera
• Chinthu chololedwa chimalowa kapena kusewera, koma pali chinachake cholakwika ndi khalidwe
• Chinthu chotsitsa sichigwira ntchito monga momwe mumayang'anira.

Mukakumana ndi mavutowa ndi ofanana, pangani thandizo potsatira izi:

1. Mu iTunes 12 , dinani zolemba dzina lanu momwemo pamwamba pawindo la iTunes.
2. Dinani Info Info
3. Ngati mufunsidwa kuti mutsegule ku Apple ID yanu, chitani.

Ngati mukugwiritsa ntchito iTunes 11 , masitepewa ndi ofanana kwambiri:

1. Pitani ku Masitolo a iTunes
2. Lowani ku ID yanu ya Apple kapena dinani pakani yomwe ikuwonetsa ID yanu ya Apple ndikusankha Akaunti .

Dziwani: Ngati mulibe kompyuta ndi iTunes pa izo ndikungogula pa iPhone yanu, pita ku Gawo 6 la mutu uno kuti mupeze malangizo

02 a 06

Sankhani Zogulidwa Zangapo kuchokera ku Akaunti ya Akaunti ya iTunes

Ziribe kanthu kuti ma iTunes ali otani, sewero lotsatira limene mumatha ndilo iTunes yanu, yomwe imalembetsa zonse zanu, kulipira, chilolezo , ndi kugula.

• Mu iTunes 11 ndi 12 , pali gawo pakati pa tsamba lotchedwa Purchase History . Pali mgwirizano kumbali yakumanja ya gawolo lotchedwa Onani Zonse .
• Mu iTunes 10 kapena kumbuyo , gawo lomwelo limatchedwa "Purchase Most Recent" . Palinso botani lomwe limatchedwa History Purchase History .

Mulimonse momwe mungathere, dinani.

03 a 06

Onaninso Mndandanda Wanu wa Zotsatira Zotsatsa Zatsopano

Mukadasankha Zogula Zako Posachedwapa, mudzapita ku skiritsi yotchedwa History Purchase History .

Zonse zomwe mumagula zili ndi nambala yothandizira nayo (nambala imodzi yokha ikhoza kukhala ndi malonda oposa umodzi chifukwa cha magulu a Apple omwe akugulitsidwa pazinthu zowola ). Zinthu zomwe zimaphatikizidwa mu dongosolo lirilonse zimasonyezedwa mu Mayina omwe akuphatikizidwa mu dongosolo .

Mndandanda uwu, muyenera kuwona chinthu kapena zinthu zomwe mudagula ndipo mukukumana nazo. Ngati simukuwona chinthucho, mungagwiritse ntchito mabatani atsopano / Otsatira kuti mudutse mbiri yanu. Mu iTunes 11 kapena kuposa , mutha kugwiritsa ntchito menus omwe amatsitsa mwezi ndi chaka kuti muyambe kudutsa mu mbiri yanu.

Mukapeza dongosolo lomwe liri ndi vuto lomwe mukulimbana nayo, dinani mzere kumanzere kwa tsiku la chiwerengero ndi nambala kuti mulowetse ndondomeko ya dongosololo.

04 ya 06

Sankhani Chinthu Chimene Mukusowa Chithandizo

Tsamba lotsatira likuwoneka ngati invoice. Ikulongosola zonse zomwe mwalemba mudongosolo loyamba: tsiku, ndondomeko ya chiwerengero, ndi chinthu chilichonse mu dongosololo ndi zomwe katunduyo adawononga.

1. Dinani Bwerezani Bulu lavuto pansi pa ndondomeko ya dongosolo
2. Zingawoneke kuti tsambali silinasinthe kwambiri, koma pafupi ndi mtengo wa chinthucho mawu akuti Report Report aonekera
3. Dinani Lembani vuto la kugula komwe mukufuna thandizo.

05 ya 06

Fotokozani Vuto ndi Kulembera

Panthawiyi, mumachoka ku iTunes: pang'onopang'ono pakani Bwerezani Pulogalamu yavuto imatsegula osatsegula osatsegula pakompyuta yanu ndikukutengerani ku malo komwe kugula kuchokera mu dongosolo limene mwasankha.

1. Patsamba lino, chinthu chomwe mudasindikizira mu sitepe yotsiriza ndichosankhidwa
2. Sankhani mtundu wanji wa vuto lomwe muli nalo kuchokera kumenyu yotsitsa
3. Mu bokosi lomwe lili pansipa, mukhoza kufotokozera nkhaniyi mwatsatanetsatane, ngati mukufuna
4. Mukamaliza, dinani Pambani Pulogalamu ndipo pempho lanu lothandizira lidzaperekedwa kwa Apple.

Othandiza othandizira a iTunes adzakuyankhulani pogwiritsa ntchito imelo pa fayilo pa akaunti yanu ya Apple ID / iTunes.

Ngati mukufuna kudziwa momwe mungapemphe thandizo kuchokera kwa iPhone kapena iPod touch, pitirizani ku tsamba lotsatira la nkhaniyi.

06 ya 06

Pezani Thandizo kwa iTunes Kugula pa iPhone

Ngati njira yothandizira mavuto kugulira kuchokera ku iTunes Store imafuna pulogalamu ya iTunes pa kompyuta yanu, chimachitika ndi chiyani ngati simugwiritsa ntchito kompyuta?

Pali anthu ochulukirapo omwe sagwiritsa ntchito makompyuta a kompyuta - amachita kompyuta zawo zonse pa iPhones zawo. Ngati muli wosuta wa iPhone, mukufunikira njira yothandizira kuchokera ku iTunes ndipo simungathe kuchita kudzera mu pulogalamu ya Masitolo ya iTunes imene imabwera patsogolo pa iPhone kapena kudzera mu mapulogalamu.

Koma mwakhama, pali njira yochitira izi:

1. Pa iPhone yanu, tsegula osakatulirani ndikupita ku https://reportaproblem.apple.com
2. Lowani mu siteloyi pogwiritsa ntchito Apple ID yomwe idagula zinthu zomwe muli ndi vuto
3. Mukalowa, mudzawona mndandanda wa zomwe mudagula. Mwina fufuzani chinthucho pamwamba kapena pitilirani pa tsamba
4. Mukapeza chinthu chomwe muli ndi vuto, tapani Lembani
5. Dinani menyu yotsika pansi ndipo sankhani gulu la vuto
6. Pamene izo zatha, yonjezerani tsatanetsatane wina wowonjezera womwe mukufuna mu bokosilo
7. Dinani Fufuzani ndipo pempho lanu lothandizira lidzatumizidwa ku Apple.